Level 1 Verification

Required for Instant Buy/Sell and withdrawals (up to a total of R5000).

• Personal details and address.
• No additional documents required.

Level 2 Verification

Required for access to OTC services and/or withdraw up to R150 k per day. The following will be required:

• Employment and marital details.
• Color electronic copy of Identity document (RSA ID or international passport).
• Selfie with identity document.
• Proof of address

• Utility bills and Wi-Fi statements are to be requested as first choice documents. Alternatively you may provide a lease agreement that is still valid or a bank statement that has the bank's stamp on it.
• Proof of address documents must be no more than 3 months old.
• Your name and address must be clearly visible on the document.
• The entire document must be provided (ie., no screenshots).

Level 3 Verification

Required for access to arbitrage and Earn account services. This requires source of funds documentation to determine the origin of the funds that will be utilised. Accepted documents include:

• 3 most recent months bank statements where you intend to fund your account
• Salary statements; payslips from your employer are required.
• If funds are derived from consulting fees, you will be required to provide corresponding invoices and/or service-level agreements.
• If you wish to fund your account with crypto assets, you will be required to complete a crypto wealth declaration form provided by Fivewest. Additionally, the wallet address(es) from which such crypto assets will be transferred must be whitelisted.
• Should the funds come from another source (e.g., investments, spousal donations and  home loans), sufficient proof thereof must be provided.