FiveWest Earn
FiveWest Earn
Last updated: 2026-09-15
With effect from 15 October 2026, FiveWest may lend BTC held in a BTC Earn Account to eligible third-party borrowers or counterparties in accordance with these Product Terms.
For the avoidance of doubt, this lending arrangement applies only to BTC. FiveWest will not lend ZAR, USDT, USDC or any other Supported Asset to third-party borrowers or counterparties under the FiveWest Earn Service.
All other provisions governing the FiveWest Earn Service continue to apply in accordance with these Product Terms.
- General
- These Product Terms for the FiveWest Earn Service ("Product Terms") are supplemental to and must be read together with the FiveWest Terms of Service and Additional Documents. The Product Terms, Terms of Service and Additional Documents constitute a legally binding agreement between you and FiveWest.
- By utilising the FiveWest Earn Service, you acknowledge and agree that you have read, understood and accepted these Product Terms and agree to be bound by and act in accordance with them.
- FiveWest may amend these Product Terms from time to time. It is your responsibility to regularly check the Site or Portal to determine whether the Product Terms have been updated.
- FiveWest will use reasonable efforts to notify you of any changes to these Product Terms that materially affect your rights or obligations.
- Your continued use of the FiveWest Earn Service following an amendment to these Product Terms constitutes your acceptance of the Product Terms as amended. If you do not accept an amendment, you must cease using the FiveWest Earn Service and request the withdrawal of your assets in accordance with these Product Terms.
- The Service
- The FiveWest Earn Service allows Clients to earn a yield on certain assets held in a Wallet designated for this purpose (the "Earn Account").
- Assets eligible for the FiveWest Earn Service ("Supported Assets") may include:
- South African Rand ("ZAR");
- USD-denominated stablecoins, including USDT and USDC; and
- Bitcoin ("BTC"); and
- FiveWest Earn is an opt-in service.
- By utilising FiveWest Earn, you consent and agree that Supported Assets deposited into an Earn Account may be utilised in FiveWest's business operations to provide liquidity for its OTC desk, including assisting with trades and/or settlement.
- You will earn an annual percentage yield ("Yield Rate" or "APY") calculated on a simple interest basis.
- Profit and Yield are not guaranteed and the applicable Yield Rate may fluctuate.
- The Yield Rate is determined by prevailing market conditions, will be communicated upfront and will be published on the FiveWest Portal or Information Centre.
- As there is no fixed term, the Yield Rate may change while your Supported Assets remain in the Earn Account.
- With effect from 15 October 2026, BTC deposited into a BTC Earn Account may, in addition to being utilised in FiveWest's business operations, be lent by FiveWest to eligible third-party borrowers or counterparties for the purpose of generating a return.
- By holding or transferring BTC in a BTC Earn Account on or after 15 October 2026, you acknowledge and consent to FiveWest lending that BTC to third-party borrowers or counterparties in accordance with these Product Terms. Where BTC is lent to a third party, that BTC may not remain in the custody or control of FiveWest or its custody provider for the duration of the relevant lending arrangement.
- For the avoidance of doubt, ZAR, USDT, USDC and any other Supported Assets will not be lent to third-party borrowers or counterparties under the FiveWest Earn Service.
- You may participate in the FiveWest Earn Service by:
- depositing ZAR into your FiveWest Wallet and transferring the ZAR into the FiveWest ZAR Earn Wallet;
- depositing ZAR into your FiveWest Wallet and using the Instant Buy/Sell Service to convert the ZAR into a Supported Crypto Asset; or
- transferring a Supported Crypto Asset directly into the applicable FiveWest Earn Wallet.
- The total Supported Assets transferred into the applicable Earn Account constitute your principal amount ("Principal Amount").
- Unless otherwise communicated by FiveWest, the minimum Principal Amount is:
- ZAR Earn: ZAR 10,000; and
- Crypto Earn: USD 500 or the equivalent in the relevant Supported Crypto Asset.
- FiveWest may amend the minimum Principal Amount applicable to a Supported Asset from time to time.
- FiveWest reserves the right, at its discretion, to refuse, restrict or suspend access to the FiveWest Earn Service.
- Calculation and Crediting of Yield
- The Yield Rate offered on the FiveWest Earn Service is determined having regard to prevailing market conditions and may be changed by FiveWest from time to time.
- The applicable Yield Rate will be communicated to you upfront and will be available on the FiveWest Portal or Information Centre.
- As there is no fixed term in respect of the FiveWest Earn Service, the applicable Yield Rate may change while your Supported Assets remain in an Earn Account.
- FiveWest will determine the applicable Yield Rates in its discretion. You acknowledge that such rates may not be equivalent to benchmark interest rates, bank deposit rates or other rates observed in the market.
- Yield is calculated on a simple interest basis.
- The balance of Yield earned will be updated daily on the FiveWest Portal.
- In respect of ZAR Earn, Yield will ordinarily be credited or updated daily at approximately 17:00 South African Standard Time, subject to system availability and operational requirements.
- The daily calculation or crediting of Yield does not result in compounding.
- You may withdraw accrued Yield at any time via the applicable "Claim" or "Claim Yield" facility on the FiveWest Portal.
- Unless otherwise communicated by FiveWest, Yield will be denominated and credited in the same Supported Asset as the relevant Principal Amount.
- Withdrawals
- You may request the withdrawal of all or part of your Principal Amount through the FiveWest Portal or another method made available by FiveWest.
- FiveWest will process a valid withdrawal request within fourteen (14) business days of receipt of the request (the "Withdrawal Period"), or sooner where reasonably possible.
- The Withdrawal Period allows FiveWest to manage liquidity and, where applicable, recover or recall Supported Assets deployed in connection with the FiveWest Earn Service.
- 4.5 Yield will cease accruing on the Principal Amount requested for withdrawal from the date on which FiveWest receives the withdrawal request.
- 4.6 Following the processing of the withdrawal, the relevant Principal Amount and any accrued but unpaid Yield will be transferred into your applicable FiveWest Wallet.
- 4.7 Withdrawal times may be affected by circumstances outside FiveWest's reasonable control, including blockchain congestion, banking interruptions, counterparty delays, market disruption, technical failures or legal or regulatory requirements.
- Risk Warnings
- It is imperative that you review the Risk Warnings contained on FiveWest's website, which may be updated and amended from time to time.
- Market and Volatility Risk: Crypto Asset and foreign exchange markets may experience significant volatility. The value of Supported Assets can change materially within short periods. Market movements may result from various factors, including regulatory changes, technological developments, market sentiment, liquidity conditions and macroeconomic events.
- Stablecoin Risk: USDT and USDC are designed to maintain a value linked to the US Dollar. However, their value is not guaranteed and they may lose their peg to the US Dollar. Stablecoins may also be subject to issuer, reserve, liquidity, regulatory, operational and market-related risks.
- BTC Price Risk: Where your Principal Amount is denominated in BTC, you remain exposed to changes in the value of BTC. The earning of Yield does not protect you against a decrease in the market or fiat value of the underlying asset.
- BTC Lending and Counterparty Risk: From 15 October 2026, BTC deposited into a BTC Earn Account may be lent by FiveWest to eligible third-party borrowers or counterparties. The lending of BTC creates counterparty and credit risk. A borrower or counterparty may fail to return BTC when due, default on its obligations, experience financial distress or become subject to insolvency, liquidation, business rescue, curatorship or an analogous process. A default, delay or failure by a borrower or counterparty could affect FiveWest's ability to return BTC to you and may result in a delayed withdrawal or, depending on the circumstances, a partial or complete loss.
- Regulatory and Legal Risk: The regulatory landscape applicable to fiat currencies, Crypto Assets, lending and financial services is subject to change. Regulatory interventions, restrictions, new legislation or changes in regulatory interpretation may affect the availability or provision of the FiveWest Earn Service.
- Technology and Security Risk: FiveWest relies on technology infrastructure, blockchain networks and Crypto Assets in conducting its business. These systems may be susceptible to technological vulnerabilities, hacking, cybersecurity threats, network failures and other technological risks.
- Third-Party and Custody Risk: FiveWest may use third-party service providers, including Ceffu and other custodians, exchanges, liquidity providers, banking partners and technology providers, in connection with the FiveWest Earn Service. In respect of BTC Earn, FiveWest may additionally engage third-party borrowers or counterparties to whom BTC is lent.
- No Guaranteed Return: Profit and Yield are not guaranteed. The Yield Rate may fluctuate and participation in the FiveWest Earn Service involves risk.
- Past Performance: Past performance is not indicative of future results. Historical Yield Rates, trading strategies or market performance should not be considered a guarantee of future performance.
- It is essential that you assess your own financial circumstances and risk tolerance before participating in the FiveWest Earn Service. You should only commit assets that you can afford to lose without materially affecting your financial well-being.
- Risk Acknowledgement and Limitation of Liability
- The FiveWest Earn Service is not a traditional interest-bearing account, savings account or bank deposit and is not covered by deposit insurance.
- Supported Assets transferred into an Earn Account may be utilised by FiveWest in its business operations as described in these Product Terms and should not be regarded as assets that are simply being held in custody on your behalf.
- With effect from 15 October 2026, BTC transferred into a BTC Earn Account may additionally be lent by FiveWest to eligible third-party borrowers or counterparties. BTC is the only Supported Asset that may be lent to third parties under the FiveWest Earn Service. ZAR, USDT, USDC and other Supported Assets will not be lent to third-party borrowers or counterparties.
- By participating in the FiveWest Earn Service, you acknowledge and accept the risks associated with the Service, including the risks set out in section 5. If you participate in BTC Earn on or after 15 October 2026, you further acknowledge and accept the risks associated with the lending of BTC to third-party borrowers or counterparties.
- To the maximum extent permitted by applicable law, FiveWest, its operating entities and their respective affiliates, directors, members, employees and agents will not be liable for any indirect, incidental, special or consequential loss or damage arising out of or in connection with the FiveWest Earn Service, including any loss arising from circumstances outside FiveWest's reasonable control or from the act, omission, default, insolvency or failure of a third-party service provider or, in respect of BTC, a third-party borrower or counterparty.
- Where FiveWest relies on a third party in providing the FiveWest Earn Service, FiveWest will not be responsible for matters outside its reasonable control, provided that FiveWest has exercised the level of care required by applicable law in selecting, appointing and managing such third party.
- Nothing in these Product Terms excludes or limits any liability that cannot lawfully be excluded or limited, including liability arising from FiveWest's fraud, gross negligence or wilful misconduct.
- Use and Abuse of the Service
- You acknowledge and agree that the FiveWest Earn Service must not be used in any manner that is abusive, fraudulent, manipulative or inconsistent with its intended purpose.
- You may not repeatedly withdraw and deposit Supported Assets for the purpose of artificially creating compound Yield where Yield is calculated on a simple interest basis.
- FiveWest reserves the right to take any action it reasonably considers appropriate, including refusing, restricting, suspending or terminating access to the FiveWest Earn Service, where it reasonably believes the Service is being misused or where required for legal, regulatory, operational, liquidity or risk-management purposes.
- Indemnity
- To the maximum extent permitted by applicable law, you agree to indemnify and hold harmless FiveWest, its operating entities and their respective affiliates, directors, members, employees and agents against losses, liabilities, actions, costs, claims, damages, proceedings or expenses arising from or in connection with:
- your unlawful or unauthorised use of the FiveWest Earn Service;
- your breach of these Product Terms, the Terms of Service or applicable law;
- fraud, misrepresentation or misconduct by you; or
- inaccurate or misleading information supplied by you to FiveWest.
- This indemnity does not apply to the extent that the relevant loss results from FiveWest's fraud, gross negligence or wilful misconduct.
- Acceptance
- By utilising the FiveWest Earn Service, you confirm that you have read, understood and accepted these Product Terms and the risks associated with the Service.
- If you hold BTC in a BTC Earn Account on or after 15 October 2026, your continued participation in BTC Earn constitutes your acknowledgement and acceptance that FiveWest may lend that BTC to eligible third-party borrowers or counterparties in accordance with these Product Terms.
- If you do not accept the BTC lending provisions taking effect from 15 October 2026, you must cease participating in BTC Earn and request withdrawal of your BTC in accordance with these Product Terms.
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